SUPPLY CHAIN TRANSPARENCY

Since its beginnings in 1966, Peet’s Coffee has placed great importance on building a coffee supply chain centered on quality, responsible sourcing, and lasting relationships. The company recognizes that exceptional coffee depends not only on careful roasting and craftsmanship, but also on the people, farms, suppliers, and partners involved throughout the sourcing process. Peet’s therefore works to maintain responsible relationships with suppliers around the world and expects business partners to uphold appropriate ethical and legal standards.

Supply chain transparency is an important part of Peet’s commitment to responsible business practices. The company recognizes the serious risks associated with forced labor, slavery, and human trafficking and seeks to identify and address these risks within its direct supply chain for products offered to customers. Peet’s approach is designed to support compliance with applicable laws while encouraging responsible treatment of workers throughout its supplier relationships.

Peet’s uses independent third-party resources as part of its process for evaluating supply chain risks. These external partners assist in reviewing selected areas of the coffee supply chain and identifying circumstances that may require additional attention. This approach provides an independent perspective and helps Peet’s better understand potential risks related to worker treatment, labor conditions, slavery, and human trafficking.

A significant portion of Peet’s direct coffee suppliers is subject to compliance reviews and audits focused on responsible labor practices. These assessments are conducted with the assistance of an independent third party and are intended to evaluate whether suppliers are meeting applicable expectations concerning ethical treatment and the prevention of prohibited labor practices. The third-party assessment process generally includes scheduled or announced audits, allowing the reviewing organization to evaluate relevant operations and practices.

Peet’s places importance on objective information when evaluating supplier compliance. Rather than relying solely on certifications provided directly by coffee suppliers, the company uses information gathered through its independent verification and assessment processes to help determine whether suppliers are meeting applicable legal and ethical expectations. This approach is intended to provide a more consistent basis for identifying areas of concern and supporting responsible sourcing decisions.

Ethical treatment of workers is an important expectation for Peet’s supplier relationships. The company does not knowingly seek to conduct business with suppliers that fail to meet applicable requirements concerning fair, lawful, and ethical treatment of workers. Suppliers are expected to maintain working environments that respect applicable labor standards and to operate in a manner consistent with Peet’s broader expectations for responsible business conduct.

When a concern is identified involving a direct supplier, Peet’s may evaluate the circumstances and determine the appropriate response. Depending on the seriousness and nature of the issue, the company may decide to end the supplier relationship. In other situations, Peet’s may work with the supplier and its independent third-party representative to establish a corrective action plan. Such a plan may identify the underlying issue, establish appropriate steps for improvement, and provide a framework for addressing identified deficiencies.

The company believes that responsible supply chain management requires ongoing attention rather than a one-time review. Supplier relationships may involve complex international environments, and conditions can change over time. For this reason, Peet’s continues to evaluate relevant risks and encourages suppliers and business partners to maintain appropriate standards throughout their relationship with the company.

Employee awareness and training also form an important part of Peet’s approach to supply chain responsibility. Employees whose roles involve direct responsibility for supply chain management receive training addressing issues related to slavery, human trafficking, and responsible sourcing. This training helps employees understand potential risks, recognize situations that may require further review, and apply the company’s expectations when working with suppliers and other business partners.

Peet’s Code of Business Conduct and Ethics provides broader guidance for responsible decision-making and ethical business relationships. Employees are expected to conduct business honestly, follow applicable laws, treat others fairly, and raise concerns when they become aware of potential violations. Supply chain personnel are expected to incorporate these principles into supplier selection, oversight, evaluation, and ongoing business relationships.

Transparency also depends on cooperation among Peet’s employees, suppliers, independent assessment partners, and other stakeholders. The company values long-term supplier relationships while recognizing that those relationships must be supported by responsible practices. Maintaining open communication and addressing concerns promptly can help strengthen supply chain standards and encourage continuous improvement.

Peet’s understands that the quality of its products is connected to the quality of its relationships with the people and organizations involved in producing and delivering them. Responsible sourcing therefore extends beyond the characteristics of the finished coffee. It also includes consideration of working conditions, legal compliance, ethical conduct, and respect for workers throughout relevant areas of the supply chain.

The company’s commitment to responsible sourcing reflects its broader goal of conducting business in a way that supports quality, integrity, and accountability. By combining independent verification, supplier assessments, ethical expectations, employee training, and corrective measures, Peet’s seeks to reduce the risk of slavery and human trafficking within its direct coffee supply chain and encourage responsible business practices among its partners.

Peet’s will continue to review its supply chain practices as expectations, regulations, and industry standards develop. The company recognizes that effective supply chain responsibility requires continued monitoring, informed decision-making, and cooperation with suppliers and independent partners. Where concerns arise, Peet’s is committed to taking appropriate action based on the circumstances and maintaining standards that support the fair and lawful treatment of workers.

Questions or concerns regarding responsible business practices, supply chain standards, or related company policies may be directed to Peet’s using the following contact information: peets@gmail.com, 6295 SAGE AVE FIRESTONE, CO 80504, or +1 605 236 9867.